Swissotel Makkah vs Hotel Pullman ZamZam Makkah — Which Is Better for Umrah?

Both Swissotel Makkah and Hotel Pullman ZamZam Makkah are popular Makkah hotels for Umrah pilgrims. We compared distance to Masjid al-Haram, guest ratings, room features and pricing so you can pick the right one for your group in under 60 seconds.

Quick verdict

Swissotel Makkah is the stronger pick overall — higher guest rating (4.7 vs 4.3).

Side-by-side comparison

Specification Swissotel Makkah Hotel Pullman ZamZam Makkah
Star rating 5★ 5★
Distance to Masjid al-Haram 2 Min Walk 2 Min Walk
Walking time 2 min 2 min
Guest rating 4.7/5 (3 reviews) 4.3/5 (3 reviews)
Starting nightly rate SAR 149 On request
Address King Abdul Aziz - 38 Rd، Endowment، Ajyad Street, Makkah Saudi Arabia Abraj Al Bait Complex, King Abdul Aziz - 38 Rd, Endowment, Makkah 21955, Saudi Arabia

Best for…

Swissotel Makkah is best for

  • elderly pilgrims who can't walk long distances
  • wheelchair users (covered route to Haram)
  • first-time pilgrims wanting a premium experience
  • Ramadan pilgrims (proximity matters most)

Hotel Pullman ZamZam Makkah is best for

  • elderly pilgrims who can't walk long distances
  • wheelchair users (covered route to Haram)
  • first-time pilgrims wanting a premium experience
  • Ramadan pilgrims (proximity matters most)

How we compared these hotels

Distance figures come from our verified Masjid al-Haram measurement set — the same data powering every distance-based facet on this site. Guest ratings reflect aggregated verified-stay reviews. Walking times assume off-peak conditions; expect 30–50% longer during Maghrib, Isha and Ramadan Taraweeh.

Both hotels are bookable through our concierge with the same 60-Day Buyer Protection: if anything at check-in doesn't match what was confirmed, we make it right.

Frequently asked questions

Which is closer to Masjid al-Haram: Swissotel Makkah or Hotel Pullman ZamZam Makkah?
Swissotel Makkah is 2 Min Walk from Masjid al-Haram, while Hotel Pullman ZamZam Makkah is 2 Min Walk. They are roughly the same distance.
Which hotel is better for families: Swissotel Makkah or Hotel Pullman ZamZam Makkah?
Families typically prefer Swissotel Makkah for elderly pilgrims who can't walk long distances, while Hotel Pullman ZamZam Makkah suits elderly pilgrims who can't walk long distances. Both offer family rooms; confirm bed configuration at booking.
Which is more affordable: Swissotel Makkah or Hotel Pullman ZamZam Makkah?
Swissotel Makkah starts from SAR 149 and Hotel Pullman ZamZam Makkah from a comparable nightly rate per night. Rates fluctuate seasonally — Ramadan and the last 10 nights see the steepest premium on both.
Do both hotels have Kaaba view rooms?
View availability varies by floor, room category and booking class. We recommend confirming directly — our team can lock in specific room types on request via WhatsApp.
Which has a shorter walk to the Haram entrance gates?
Walking time is the better metric than straight-line distance. Swissotel Makkah reaches the nearest gate in roughly 2 minutes; Hotel Pullman ZamZam Makkah in roughly 2 minutes during off-peak hours.
Can I book either hotel as part of a full Umrah package?
Yes — both Swissotel Makkah and Hotel Pullman ZamZam Makkah are bookable inside our custom Umrah builder along with flights, transfers and Ziyarat. Our 60-Day Buyer Protection covers any booking discrepancy at check-in.

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