Hilton Makkah Convention Hotel

Umrah

361 Reviews

Member since Nov 30, 2024
  • Address: #11 opp mesco, Mysore, India

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Review

Distance To Haram

5.0/5

Location

5.0/5

Service

5.0/5
Hilton Makkah Convention Hotel
Customer
12/28/2024

I had a fantastic experience at this hotel Pullman ZamZam Makkah

I had a fantastic experience at this hotel Pullman ZamZam Makkah and I’m giving it a solid 4 stars! The room was clean, comfortable, and met all my expectations but the fare was little bit expensive. A special mention goes to Sameh Najeb, the room boy, who was incredibly helpful and attentive. He went above and beyond to make sure I had everything I needed, and his friendly demeanor made my stay even more enjoyable. Thanks to him and the team for a pleasant stay!. Room 413 Source - Google
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Hilton Makkah Convention Hotel
Customer
12/28/2024

Hotel Pullman ZamZam Makkah They were extremely uncomfortable and caused back pain due to their excessive softness.

Overall, I would say that the stay and the service provided were good. However, my main concern is the quality of the bed mattresses. Hotel Pullman ZamZam Makkah They were extremely uncomfortable and caused back pain due to their excessive softness. I strongly suggest replacing them with proper, more supportive mattresses. Aside from that, the cleanliness, facilities, and room service were all satisfactory. I would still recommend staying there again. Source - Google
Hilton Makkah Convention Hotel
Customer
12/28/2024

The Hotel Pullman ZamZam Makkah offers great service, and the staff do their best to make guests feel welcome.

I recently stayed at Hotel Pullman ZamZam Makkah and had a generally positive experience, but there are areas where the hotel could improve. Service: The service was excellent. The staff were friendly, professional, and attentive, ensuring a pleasant stay throughout. Check-in and check-out were smooth, and any requests were handled promptly. Room and Comfort: While the service was commendable, the room itself left much to be desired. The decor felt quite outdated, and the bedding was not very comfortable. The mattress and pillows didn't provide the level of comfort expected from a hotel of this standard, which made it a bit difficult to get a good night's rest. Bathroom: The bathroom was also in need of renovation. It appeared outdated, and the fixtures felt worn. The overall condition of the bathroom was not as polished as I would have hoped for. Carpet: One of the more notable issues was the carpets. They weren't joined properly, which not only affected the aesthetic but also gave an impression of neglect in an otherwise clean space. Overall Impression: The Hotel Pullman ZamZam Makkah offers great service, and the staff do their best to make guests feel welcome. However, the hotel could significantly improve its offerings by addressing the outdated decor, improving bedding comfort, and upgrading the bathroom and carpets to maintain the high standard of service it provides. source - Google
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Hilton Makkah Convention Hotel
Customer
12/28/2024

fantastic experience dining at the restaurant inside Hotel Pullman Zamzam Makkah

I had a fantastic experience dining at the restaurant inside Hotel Pullman Zamzam Makkah. From the moment we arrived, the service was outstanding. The staff were friendly, attentive, and made us feel welcomed. They took the time to explain the menu in detail and offered personalized recommendations based on our preferences. The food was top-notch, beautifully presented, and tasted exquisite. The atmosphere of the restaurant was elegant and comfortable, creating a perfect dining environment. The staff ensured that we had everything we needed, and the overall service was smooth and efficient. I highly recommend this hotel restaurant for anyone looking to enjoy a memorable meal with exceptional service during their stay! -source tripadvisor
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Hilton Makkah Convention Hotel
Customer
12/08/2024

Pullman ZamZam Makkah Hotel

Pullman ZamZam Makkah Hotel
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